IntegraTect's 7-Year Money Back Guarantee
At IntegraTect, we confidently offer a 7-year money-back guarantee. If an IICRC-certified professional upholstery cleaning company approved by IntegraTect is unable to remove a spot or stain from an item treated with our performance finish, we promise a full refund of the application cost for the treated item.
We stand behind our IntegraTect formula, which is 100% fluorine-free and, unlike fluoro-chemicals, will not flake or wash off. Our protectant adheres to all types of fabrics and fibers, both natural and synthetic, without altering their color or texture. A single application guarantees protection for the lifetime of the fabric.
Additionally, IntegraTect provides sun fade and UV damage resistance for many fabrics, especially silk. Our proprietary protectant is non-toxic, non-allergenic, and safe for people, pets, and plants. It adheres to the strictest VOC standards, including those of California, and contains no harmful fluorochemicals, PTFE, or PFOA resins.
For cleaning guidance, please refer to IntegraTect's website or contact our Customer Service hotline at (888) 827-1055. If cleaning advice is sought from any source other than an IntegraTect cleaning specialist or an IntegraTect-approved certified professional cleaner, our money-back guarantee will be voided.
Please note, fabrics such as silk, linen, or those containing viscose require special care. These "S" coded fabrics require solvent-based cleaners; cleaning them with water will result in ring stains.
While our product is highly effective at removing common household stains, it cannot prevent or reverse damage caused by certain chemical reactions. These reactions, which may result in fiber burning or permanent color alterations, are different from stains and can remain visible even after the stain itself is removed. Examples include water exposure on viscose, chlorine transferred from pool water, or urine from older pets with unusually high pH levels. Such reactions can burn or discolor the fibers, so our guarantee applies only to stain removal and does not cover permanent visual damage caused by these reactions.
Therefore, any damage resulting from a chemical reaction falls outside the scope of our 7-year money-back guarantee. We thank you for your understanding, and for choosing IntegraTect, "Where Luxury Meets Performance."
For further information, please email: parker@integratect.com